Search for: IVR Systems, Conversational AI & Voice Automation Blogs Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next » Contact Center Automation with IVR By James Cox Managing Your Mobile or Remote Workforce Solutions By James Cox Actionable Uses for Conversational IVR-generated Data By Jason Myers Scheduling Software for Business with Outbound Calls and Reminder Apps By James Cox How Your Contact Center Can Become the Key Driver of Customer Survey Responses By Nandita Keeler IVR and CCPA: Easy Access to Digital Privacy Management By Jason Myers How Your Business Can Hit the 90/10 Rule for Call Automation By PlumMarketing Practice What You Preach: A Demonstrated Commitment to Customer Service By Jason Myers How to Reduce the Cost of Outbound Calls By PlumMarketing How to Obtain Customer Feedback By Rebecca Burdick The Rx for Medical Administration Headaches: Proactive Outbound Notifications By Jaime Bailey Eight Ways to Smooth Out Your Clunky Call Experience Before the Holidays Hit By PlumMarketing « Previous 1 … 5 6 7 8 9 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
Knowledge Portal
Support & Docs
White Papers
Case Studies
Videos
Webinars
Security & Compliance
