Search for: IVR Systems, Conversational AI & Voice Automation Blogs Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next » Fast AND Accurate Customer Service By Bartleby Monster Give Customers a Voice, Heed Their Criticism By Bartleby Monster Use Post-Call Surveys for Real-Time Customer Service Recovery By Bartleby Monster Surveys: The PR Nightmare Vaccine By Bartleby Monster Slideshare: Eliminate Call Queues & Never Put Customers On Hold By Bartleby Monster The Next Iteration of Self-Service By Bartleby Monster People Don’t Mind Talking to Computers, Really By Bartleby Monster 3 Customer Feedback Best Practices to Follow By Bartleby Monster Samsung, Nuance and the Future of Speech Rec By Bartleby Monster Don’t Use Old Techniques with Your New Call Center Technology By Bartleby Monster 3 Studies Showing Why You Shouldn’t Put Customers on Hold By PlumMarketing 5 Reasons You Need Mature And Stable Contact Center Technology By Bartleby Monster « Previous 1 … 14 15 16 17 18 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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