Search for: IVR Systems, Conversational AI & Voice Automation Blogs Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next » Coder’s Corner: Create A Self-Service App That Doesn’t Suck By Jason Myers Experts Reveal How to Get Healthy, HIPAA-Compliant IT By Jason Myers Expert Advice on Getting Your Contact Center Tech PCI Compliant By Jason Myers The Right Tool for the Job: Finding the Best Survey Approach for Measuring Customer Experience By Jason Myers Respect the Customer Journey: Principles of Voice Self-Service Apps By Jason Myers Phone Customer Service Tips: Personalization Basics in Voice-Based Customer Service By Jason Myers SMS – Tap into the Customer Service Channel Customers Actually Engage With By Jason Myers 3 Uses of Customer Service Technology in Insurance By Jason Myers From Puppet to Puppet-Master: Regain Control of the Customer Service Experience with IVR By Jason Myers Case Study: How to Use IVR as a Hub for All Your Voice-Based Customer Service Needs By Jason Myers Where Do Telephone Numbers Come From? By Jason Myers Just Say No to Resets: Seamless Customer Experience in Omni-Channel Communications By Jason Myers « Previous 1 … 11 12 13 14 15 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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