Search for: IVR Systems, Conversational AI & Voice Automation Blogs Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next » Case Study: Mobile Software Company Improves Customer Service with Plum IVR By Jason Myers Case Study: Payments Company Lands Major Client with Help of Plum By Jason Myers Case Study: 145% VoC Response Rate Increase with Plum Insight By Jason Myers No Time For Guess Work – Defining ‘Complex Processes’ For IVR By Jason Myers Solving the Alpha-Numeric Quandary for IVR By Jason Myers The Fastest, Easiest Way to Add Secure Phone Payments By Jason Myers Reload: An Easier Approach to Prepaid Cards By Jason Myers Simplify IVR Development Using Visuals By Jason Myers 3 Ways To Improve IVR Containment Rates Without Touching Your IVR By Jason Myers Transcription vs. ASR: Which Is Right For You? By Jason Myers Change Your Healthcare IVR Billing for Better Customer Experience By Jason Myers IVR TTS – How Much Is Too Much? By Jason Myers « Previous 1 … 9 10 11 12 13 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
Knowledge Portal
Support & Docs
White Papers
Case Studies
Videos
Webinars
Security & Compliance
