Search for: IVR Systems, Conversational AI & Voice Automation Blogs Managing Appointments Over the Phone with Healthcare IVR Applications By Jason Myers 5 Ways Pre-Built IVR Apps Transform Your Voice Channel By Jason Myers Tracking Payment Success Rate in VoiceTrends By Jason Myers IVR and Audio Transcription: Find the Method That’s Right for You By Jason Myers Making the Audio Flow in Your IVR Apps By Jason Myers Approaches to Effective Alpha-Numeric Input for your Voice Channel By Jason Myers Bring Your Own Telecom: Is it Worth Doing? By Jason Myers Visa Verified: Plum Voice Secures a Listing on Visa’s Global Registry of Service Providers By Jason Myers What You Need to Know about Poor Call Quality By Jason Myers Fairly Allocate Call Transfers to Multiple Contact Centers By Jason Myers Incentivizing Customer Behavior Change: Customer Self-Service Trumps Hidden Fees By Jason Myers Making Natural Language Processing Feasible with Artificial Intelligence By James Cox « Previous 1 … 7 8 9 10 11 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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