Search for: IVR Systems, Conversational AI & Voice Automation Blogs How Do You Make A Virtual Agent? By PlumMarketing Intelligent Virtual Agents (IVA) for Call Centers By James Cox Top Reasons To Consider A Virtual Agent for Customer Service By PlumMarketing How to Optimize Engagement with Virtual Agents By Kit Sekelsky What Is IVR Automation? By Kit Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Kit Sekelsky Data Security Laws and How They Affect Your Call Center By Kit Sekelsky How Does Conversational Voice AI Work? By PlumMarketing The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing Healthcare Payment Systems – IVR By James Cox Plum’s Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS By Kit Sekelsky 5 Easy Ways Modernized IVR Software Is Used for Insurance Companies By PlumMarketing « Previous 1 2 3 4 5 6 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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