IVR Systems, Conversational AI & Voice Automation Blogs

ai-do-you-need-it

Self-Service Raising Bar on Customer Service Speed, Customer Expectations

By Bartleby Monster
commitment-to-cx

Put the Customer Before Cost Efficiency

By Bartleby Monster

What Is Voice Biometrics?

By James Cox
text-to-speech-synthesis

What Is Speech Synthesis or Telephony Text To Speech?

By Bartleby Monster
speech-rec-sm

Noise Reduction in Speech Recognition

By Bartleby Monster
imgHealthcare1

What Is Speech Recognition?

By Bartleby Monster
SharpenCX plumvoice merger

Teleo Capital Merges Sharpen and Plum Voice

By James Cox
Chatbots and Virtual AI

Conversational AI Voice Chatbot Solutions

By James Cox
Large Language Model Plum Voice

What Are Large Language Models?

By James Cox
Generative AI - Plum Voice

Generative AI – Transforming Interactive Voice Response

By James Cox

Bulk Upload Audio Prompts

By James Cox
7 Communications Problems Healthcare

7 Solutions to Reduce Hospital Readmission Rates

By James Cox
HIPAA PCI DSS Blog Image Main

A Beginner’s Guide to HIPAA and PCI-DSS Compliance

By James Cox
Adding Voice Bio Security

Adding Voice Biometrics Security is as Easy as A-P-I

By PlumMarketing
What is NLP - Plum Voice

What is Natural Language Processing (NLP)?

By James Cox
Fuse Template Center

Plum Fuse Pre-Built Template Center

By James Cox
Chat Background

Plum Chat – What is a Chatbot?

By James Cox
chatbbot conversation

What To Consider when Looking for an AI Chatbot Builder

By James Cox