Search for: IVR Systems, Conversational AI & Voice Automation Blogs Benefits of AI Chatbots in Customer Service By James Cox Customer Experience Outsourcing – 6 Considerations Using IVR Systems By PlumMarketing How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By James Cox Optimize CX with Live & Virtual Agents By Kit Sekelsky IVR Payment Systems By James Cox What is a Key Differentiator of Conversational AI? By PlumMarketing Most Common Types of Virtual Agents and How They’re Used By PlumMarketing First Call Resolution 101: The Ultimate Guide By PlumMarketing « Previous 1 2 3 4 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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