IVR Systems, Conversational AI & Voice Automation Blogs

tech vendor

3 Reasons Why Your Technology Vendor Is as Important as the Technology

By Bartleby Monster

What’s the Safest Way to Pay By Credit Card?

By Bartleby Monster
phishing hook through login window

Make Your Call Center a No Phishing Zone, Please

By Bartleby Monster
imgInsurance2

7 Call Automation Must-Haves for Payments Organizations

By Bartleby Monster
woman-on-phone

5 Ways to Avoid Putting Customers on Hold

By Bartleby Monster
imgHealthcare2

Study: Making Automated Technology Easier for Older Adults to Use

By Bartleby Monster
woman-on-phone

Don’t Blame the Technology

By Bartleby Monster
Adding Voice Bio Security

Optimize Your IVR, Securely

By Bartleby Monster
bkgdIndustryPrepaid

How To Handle High Call Volumes Without Affecting the Customer Experience

By Bartleby Monster
analytics

How to Not Ruin the Customer Experience with Automation

By Bartleby Monster
survey-on-chalkboard

A Primer on Modern Survey Tools

By Bartleby Monster
balance-sheet-with-calculator

How IVR Dictates the Customer Experience and Your Bottom Line

By Bartleby Monster
SharpenCX plumvoice merger

Teleo Capital Merges Sharpen and Plum Voice

By James Cox
Chatbots and Virtual AI

Conversational AI Voice Chatbot Solutions

By James Cox
Large Language Model Plum Voice

What Are Large Language Models?

By James Cox
Generative AI - Plum Voice

Generative AI – Transforming Interactive Voice Response

By James Cox

Bulk Upload Audio Prompts

By James Cox
7 Communications Problems Healthcare

7 Solutions to Reduce Hospital Readmission Rates

By James Cox
HIPAA PCI DSS Blog Image Main

A Beginner’s Guide to HIPAA and PCI-DSS Compliance

By James Cox
Adding Voice Bio Security

Adding Voice Biometrics Security is as Easy as A-P-I

By PlumMarketing
What is NLP - Plum Voice

What is Natural Language Processing (NLP)?

By James Cox
Fuse Template Center

Plum Fuse Pre-Built Template Center

By James Cox
Chat Background

Plum Chat – What is a Chatbot?

By James Cox
chatbbot conversation

What To Consider when Looking for an AI Chatbot Builder

By James Cox