Search for: IVR Systems, Conversational AI & Voice Automation Blogs Become A Master Builder: How a Communications Platform is like Legos By Jason Myers How to Reduce Customer Frustration with an Optimized IVR By Jason Myers The Wonderful and Complex World of Telephony By Jason Myers What SIP Trunking is and How it Can Save You Money By Jason Myers What is VoIP and How Does it Work? By James Cox How the Public Switched Telephone Network Works By Jason Myers 14 Tips to Get the Most Out of Your IVR Survey By Jason Myers Making Your Employees Happy Makes Cents By Jason Myers 4 Ways IVR Survey Technology Helps Companies Hear The Voice of the Customer By Jason Myers Why Cloud Infrastructure Needs Dispersed Datacenters By Bartleby Monster Moving to Cloud-Based Services By Bartleby Monster Respond to Customer Complaints in Real Time By Bartleby Monster « Previous 1 … 13 14 15 16 17 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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