Search for: IVR Systems, Conversational AI & Voice Automation Blogs Making the Move to the Cloud: Disruption or Evolutionary Inevitability? By Jason Myers To Code or Not to Code: A Comparative Guide to Building Voice Applications Using VoiceXML and Drag-and-Drop Technology By Jason Myers Natural Language Processing: A Financial and Technological Perspective By Bartleby Monster Why APIs are Key to Successful Cloud-Based Solutions By Jason Myers Is 2016 the Year of the PaaS? Magic 8 Ball Says… By Jason Myers PaaS with a Side of SaaS: Breaking Down the “aaS” Hierarchy By Jason Myers Why You Don’t Notice Good (Voice) Automation By Jason Myers 5 Innovative Approaches to Automated Communications that Improve Efficiency By Jason Myers Understanding Secure Authentication Methods By PlumMarketing A Holistic Approach to Customer Satisfaction By Jason Myers The Grim Reality of Healthcare Data Breaches By Jason Myers How To Handle Fluctuating Call Volume By Bartleby Monster « Previous 1 … 12 13 14 15 16 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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