Search for: IVR Systems, Conversational AI & Voice Automation Blogs Case Study: Mobile Software Company Improves Customer Service with Plum IVR By Jason Myers Case Study: Payments Company Lands Major Client with Help of Plum By Jason Myers Case Study: 145% VoC Response Rate Increase with Plum Insight By Jason Myers No Time For Guess Work – Defining ‘Complex Processes’ For IVR By Jason Myers Solving the Alpha-Numeric Quandary for IVR By Jason Myers The Fastest, Easiest Way to Add Secure Phone Payments By Jason Myers Reload: An Easier Approach to Prepaid Cards By Jason Myers Simplify IVR Development Using Visuals By Jason Myers 3 Ways To Improve IVR Containment Rates Without Touching Your IVR By Jason Myers Transcription vs. ASR: Which Is Right For You? By Jason Myers Change Your Healthcare IVR Billing for Better Customer Experience By Jason Myers IVR TTS – How Much Is Too Much? By Jason Myers « Previous 1 … 9 10 11 12 13 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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