Search for: IVR Systems, Conversational AI & Voice Automation Blogs AI is as AI Does: Managing Expectations When Buying Artificial Intelligence Technology By Jason Myers 5 Artificial Intelligence Myths Busted By Jason Myers Outsourcing or DIY? Find the Right IVR Development Approach By Jason Myers The Limitations of Automatic Speech Recognition & How to Combat Them By Jason Myers How to Get More From Your IVR with AI By Jason Myers Improving IVR with Artificial Intelligence By Jason Myers Defend Against Chargebacks with Call Recording By Jason Myers Getting Buy-In: Don’t Forget The Developers By Jason Myers Case Study: Second To None Expands Voice of the Customer Offerings with Plum Voice By Jason Myers Case Study: Specialty Insurance Company Drastically Cuts Payment Processing Costs By Jason Myers Case Study: More Efficient Healthcare Payments with Plum By Jason Myers Fraud Prevention Software – IVR Security By Jason Myers « Previous 1 … 8 9 10 11 12 … 20 Next » Teleo Capital Merges Sharpen and Plum Voice By James Cox Conversational AI Voice Chatbot Solutions By James Cox What Are Large Language Models? By James Cox Generative AI – Transforming Interactive Voice Response By James Cox Bulk Upload Audio Prompts By James Cox 7 Solutions to Reduce Hospital Readmission Rates By James Cox A Beginner’s Guide to HIPAA and PCI-DSS Compliance By James Cox Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By James Cox Plum Fuse Pre-Built Template Center By James Cox Plum Chat – What is a Chatbot? By James Cox What To Consider when Looking for an AI Chatbot Builder By James Cox 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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