NLP

chatbbot conversation

What To Consider when Looking for an AI Chatbot Builder

Artificial Intelligence, Conversational AI, Customer Experience, NLP / By

Are you looking to build a chatbot? If you have started your search, you know that there are a number of options and you probably already realize that a chatbot will lead to growth. Whether your customer support team is stretched too thin, you need more leads, or you are looking to provide your customers …

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AI Customer Service

Benefits of AI Chatbots in Customer Service

Artificial Intelligence, Customer Experience, Customer Satisfaction, Customer Service, NLP / By

Whatever your industry—integrating automated chat capabilities, like an AI chatbot, into your customer service plan is a game-changer! As we’re sure you know, customer service is an integral part of any business. And while it’s essential to gain new customers, you really need to keep your current customers happy. Implementing an AI chatbot does just that by …

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Mobile Banking with NLP

5 NLP Software Applications in Banking

Artificial Intelligence, Business, Finance, NLP / By

Your customer’s banking experience should be both convenient and efficient. Long wait times and complicated phone menus can cause customers stress, anger, or confusion—and possibly all three. So, what can you do to create more efficient call center teams, improve customer service, and thereby broaden your customer base? Give your company a competitive edge by …

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