Blog-Hear-Voice-of-the-Customer

4 Ways IVR Survey Technology Helps Companies Hear The Voice of the Customer

Call Center, Customer Experience, Customer Satisfaction, Surveys, Technology / By

No matter what business you’re in, it’s important to remember that customers don’t buy from companies, they buy from people. Your customer support team acts as a critical human face for your company; they are the people that your customers buy from, the team that troubleshoots their problems, and the ones who can make or …

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