What are Audio Prompts?
Audio prompts are pre-recorded messages or instructions that play during automated phone calls or interactive voice response (IVR) systems. These prompts guide callers and provide information or options for uniform voice quality throughout an application.
Bulk Uploading Audio Prompts
The process of bulk uploading audio prompts refers to the ability to upload multiple audio files at once, instead of doing it one by one. This feature can be helpful and time-saving, especially when you have a large number of prompts to upload.
Now, let’s discuss the benefits and reasons why you should consider using bulk uploading:
Efficiency
By uploading multiple audio prompts at once, you can save a significant amount of time and effort. Instead of uploading each prompt individually, you can select a group of prompts and upload them simultaneously. This streamlines the process and makes it much more efficient.
Time-saving
When you have a large number of prompts to upload, manually uploading them one by one can be tedious and time-consuming. Bulk uploading allows you to upload multiple prompts in a single action, which significantly reduces the time required for the task.
Organization
Bulk uploading provides a structured approach to managing your audio prompts. By following the guideline in the file naming nomenclature, you can easily organize your prompts and file names for a seamless upload process.
Flexibility
With bulk uploading, you have the flexibility to update or replace multiple prompts at once. This is particularly useful when you need to make changes or updates to your prompts in a batch, saving you the hassle of modifying each prompt individually.
Error reduction
By using bulk uploading, you minimize the chances of human error that can occur when manually uploading prompts one by one. This ensures that all prompts are uploaded correctly and reduces the possibility of mistakes or missing prompts.
Bulk uploading audio prompts offers significant benefits such as increased efficiency, time-saving, better organization, flexibility for updates, and reduced errors. By using this feature, you can streamline the process of managing audio prompts in your Plum Fuse or Plum Insight Application Editor and enhance the overall functionality of your phone system or IVR application.