Plum Voice Pricing

Flexible and Simple

At Plum Voice, we believe in honesty and doing the right thing. That’s why all of our packages are priced from the beginning to include everything associated with your contract. There are no hidden fees or costs.

Contact one of our sales representatives today to get a quote on your next project.

Benefits of Working with Plum Voice

TECHNICAL SUPPORT
Technical support is included with a Plum Voice subscription to ensure customer success throughout their lifecycle.

GLOBAL REACH
Plum Voice services phone numbers in 85 countries around the world.

RELIABLE SCALABLE, & SECURE CLOUD
Plum Voice’s platform is built on a fault-tolerant and scalable cloud architecture which eliminates on-site hardware and support. It is delivered over a Tier 1 telecom infrastructure with built-in redundancy and designed for 99.9% uptime of your voice applications.

DEDICATED ACCOUNT MANAGEMENT
For larger customer accounts, Plum Voice assigns a dedicated account manager to keep the relationship productive and growing.

Plum Fuse

Plum Fuse is an intuitive drag and drop, low-code, Graphical User Interface (GUI) tool that allows developers and non-technical users to create and manage IVR systems and vitual agents.

Plum DEV

Plum DEV is a tool that enables developers to build IVR systems and virtual agents by generating their own code, including VoiceXML/ VXML. DEV also supports dynamic multi-channel messaging applications that utilize voice, SMS and other channels.

Plum SecureAssistant

SecureAssistant is a PCI-compliant virtual voice agent that can be conferenced into calls to accept and mask sensitive payment details while the live agent remains on the line to maintain a cohesive consumer experience.

Plum Insight

Extend Voice of the Customer programs into the contact center with Plum’s Insight platform. Omni-channel communications facilitate customer surveys anywhere and robust reporting eases data analysis.

VoiceTrends

VoiceTrends is an analytics toolkit built specifically for voice applications. It provides advanced usage and performance analytics and robust reporting, allowing businesses to monitor, optimize, and improve communications applications.

Plum Chat

Plum Chat is a chatbot tool that enables customers to communicate, self-service, self-heal and obtain support in their preferred communication channel - WhatsApp Business, Facebook Messenger, Instagram DM and Twitter DM.

Message

Plum Message is an enterprise-level campaign management platform that creates SMS, MMS, Push and OTT messaging via easy-to-use APIs and a no-code design platform that can be integrated with other applications and services.

What Our Customers Are Saying

Customers are Family

At Plum Voice, we believe in the power of us collaborating with our customers to be an integrated team. Our success is based on their success. Our push to advance voice automation technology is embedded in our work as we strive to find new ways to help our customers build more efficient and cost effective workflows. We aren’t ones to pat ourselves on the back, so read what our customers have to say about us.

“Plum has been a great business partner over the many years we have used them. Our needs started out small but over the years we have grown to using nearly 200,000 phone calls per month.”

RICH S., DIRECTOR OF ARCHITECTURE
COMPUTER SOFTWARE COMPANY, 501-1000 EMPLOYEES

“We selected the Fuse product for its ease of use as well as reliability. The setup is very intuitive and can be customized to your business's needs. We like that you can create your own testing environments and deploy immediately. The right tools really do make a difference.”

Stephanie R., Vice President of Customer Experience Utilities Company

“Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional Javascript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations.”

PETE C., INTEGRATIONS ANALYST
FINANCIAL SERVICES COMPANY, 51-200 EMPLOYEES

74% of surveyed organizations realized value/ROI with Plum Voice in 3-6 months.

SOURCE: TECHVALIDATE SURVEY OF PLUM VOICE USERS

“Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly.”

Mark Y., Sr. Director of Technical Support Computer Software Company

“Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional JavaScript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations.”

Pete C., Integrations Analyst Financial Services Firm

“Extremely reliable with high uptime. Great UI to build and manage IVR applications. Good analytics and reports that detail customer journey. Ease to manage phone number. ”

JOSH E., SOFTWARE DEVELOPER
FINANCIAL SERVICES COMPANY, 501-100 EMPLOYEES

Give Us a Review

Our customers are providing us with great feedback through our Customer Success team, and we are using it to improve our products and services.

If you are one of our valued customers and would like to share your thoughts about Plum Voice, please write a review at one of these sites. We appreciate your business!